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C
Confidential
Dental Treatment Coordinator/ Dental Receptionist
Career Insights for Medical Secretary
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Scorecard
Based on Michigan data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,437 / year median in Michigan
+7% projected growth
Job Description
Treatment Coordinator/ Dental Receptionist Job Overview We are seeking a dynamic and detail-oriented Dental Treatment Coordinator/Dental Receptionist to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while managing essential administrative and clinical coordination tasks. Your energetic approach will help streamline patient flow, facilitate accurate documentation, and support the delivery of exceptional dental care. This position offers an exciting opportunity to combine excellent customer service with clinical support in a fast-paced, patient-focused environment. What You'll Do Present comprehensive treatment plans with confidence and compassion. Educate patients on recommended treatment and financial options (knowledge of care credit, sunbit and cherry preferred). Build trust and increase treatment acceptance through exceptional communication. Coordinate care between team members. Work closely with doctors and the clinical team to ensure an outstanding patient experience. Help patients achieve their oral health goals while contributing to the success of the practice. Qualifications Minimum 2 years of dental office experience required. Proven success presenting treatment plans and increasing treatment acceptance. Strong understanding of dental procedures and insurance. Exceptional communication, organization, and relationship-building skills. Positive attitude with a patient-first mindset. Experience with Open Dental is a plus.