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Saginaw Wellness Clinic
Medical Receptionist
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Job Description
A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role typically include: Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders