Responsibilities:

• Greet and check-in patients, ensuring a positive and welcoming experience
• Answer phone calls and schedule appointments
• Verify patient insurance information and collect co-pays
• Maintain patient records and update necessary information in the system
• Assist with billing and coding processes
• Coordinate referrals to other healthcare providers as needed
• Handle patient inquiries and provide accurate information about services and procedures
• Maintain cleanliness and organization of the reception area
• Locations in Traverse City, Cadillac, and Kalkaska.

Flexibility of working in all locations is preferred

Qualifications:

• Previous experience as a medical receptionist or in a similar role is highly preferred
• Knowledge of office systems and procedures
• Proficiency in using electronic medical record systems
• Excellent communication skills, both verbal and written
• Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
• Attention to detail and accuracy in data entry and record keeping
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with medical terminology (for medical receptionists)
• High school diploma or equivalent

Note:

This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be assigned as needed.

Pay:

$17.00

• $20.

00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person