We are looking for a personable and organized Medical Receptionist to support a busy specialty clinic team in Minneapolis, Minnesota. This opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations accurate and efficient. In this role, you will coordinate patient-facing administrative tasks, support scheduling needs, and help ensure smooth communication between patients, providers, and clinic staff.

Responsibilities:

• Welcome patients and visitors upon arrival, complete appointment check-in for clinic and radiology visits, and provide a welcoming first point of contact.
• Guide patients through required forms and intake documents, answering routine questions to help them complete paperwork correctly.
• Collect and verify demographic, insurance, and eligibility details, then enter information accurately into the practice management system to support timely claims processing.
• Receive co-payments and other patient balances, record transactions properly, and follow established front desk payment procedures.
• Prepare daily appointment materials and maintain accurate charts to keep providers and staff organized throughout the day.
• Arrange follow-up visits and other future appointments while helping patients understand next steps in their care.
• Introduce patients to the online portal, assist with enrollment, and explain how to use available self-service features.
• Coordinate interpreter services when needed and respond to patient or visitor questions, directions, and general concerns in a courteous manner.
• Maintain front office organization by keeping the lobby presentable, monitoring basic supplies, and updating provider referral information in NextGen for accurate records.
• Partner with clinical and administrative staff to support steady patient flow and continuity of care across the clinic.