Job Summary:

The Medical Receptionist is responsible for a variety of patient care and customer service duties, including greeting and assisting patients in a supportive, courteous, and professional manner. As the first point of contact for Lakeview Clinic, this individual promotes a positive patient experience through a calm, friendly demeanor and exceptional customer service. This position requires a professional appearance, strong interpersonal and communication skills, and excellent telephone etiquette. The Medical Receptionist must also have the flexibility and availability to provide coverage at all Lakeview Clinic locations, including Waconia, Chaska, Norwood Young America, and Watertown, as operational needs require.

Duties/Responsibilities:

Scheduling appointments according to providers and guidelines Verifying insurance billing and demographic information Support the department ensuring quality and helpful services Answering calls in a timely, pleasant, and professional manner Process payment transactions (copayments) General office work Other duties as assigned

Required Skills/Abilities:

Demonstrated initiative, ability to work with others, and good professional judgment Ability to work independently and organize time effectively Strong Verbal and written communication Basic Computer skills Medical Receptionist experience is preferred Telephone etiquette skills Ability to promote and maintain good patient relations and patient confidentiality

Education and Experience:

High school education or equivalent 1-year related experience

Physical Demands:

Prolonged periods of sitting at a desk and working on a computer Frequent standing, walking, reaching, bending, stooping, lifting to 25lbs. May have to Lift, carry, push, and pull items up to 50 lbs., with assistance if needed. Frequent use of keyboard, mouse, phone, copy, and fax machines.

Compensation and Benefits:

Wage Range:

$19.00 - $21.000 per hour Compensation decisions are made based off several factors including relevant work experience, education, certification, and licensure as well as internal equity. Wages are just one part of our employee compensation package. Lakeview Clinic offers benefits including medical and dental coverage, paid time off, 401(k), holiday pay, life insurance and other voluntary supplemental insurance coverages. Lakeview Clinic is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, disability, age, marital status, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) AD&D insurance Bereavement leave Dental insurance Health insurance Life insurance Paid jury duty Paid time off Referral program Retirement plan Wellness program

Work Location:

In person