Job Summary We are seeking a dynamic and detail-oriented Dental Receptionist / Front Desk professional to join our already thriving dental team in our private practice dental office. We are located in Chesterfield, Missouri- conveniently located at the intersection of 40/141 (off the Timberlake Exit). Our office has an ideal work/family life balance with a 3-day work week (Tues, Wed, Thurs) so we benefit from a long weekend every weekend! In this vital role, you will be joining our experienced office manager, working alongside her at the front desk, being a friendly face and efficient coordinator, while ensuring smooth patient flow and exceptional service. The ideal candidate will help create a welcoming environment to our patients, manage appointments seamlessly, and support clinical staff with administrative excellence. If you thrive in a fast-paced setting and possess a passion for delivering outstanding patient care, this opportunity is perfect for you! This position offers paid employment with training to set you up for success. Our offices utilizes Eaglesoft practice management software- and experience with Eaglesoft, or at a minimum, Dentrix will be necessary to pick up the necessary skills with the software in a timely manner. Duties Greet patients warmly and assist with check-in/check-out procedures using Eaglesoft Practice Management Software Schedule appointments accurately while managing the dental office calendar to optimize patient flow Verify patient insurance coverage, explain treatment plans, and collect payments or co-pays in accordance with dental insurance knowledge and HIPAA confidentiality policies Maintain organized dental/patient records, review patient forms/documentation for accuracy, and update patient charts/schedules Handle phone communication professionally, providing clear information about services, appointment reminders, and answering patient inquiries with excellent phone etiquette Once trained/familiar with software/office procedures: Our hire will be trained to assist in dental billing processes including dental coding, submitting claims, and following up on outstanding balances/taking payments from patients Skills Proven experience & proficiency in a dental clinic environment or medical office setting with strong front desk and administrative support skills

•Experience with Eaglesoft/Dentrix required Knowledge of dental billing and dental insurance processes Excellent customer service skills with the ability to communicate effectively via phone and in person while maintaining professionalism and compassion Ability to handle multiple tasks efficiently in a fast-paced environment while adhering to clinical confidentiality policies Experience with dental terminology, health information management, and clinic experience will be considered an asset Join us to make a positive impact on patients' lives by providing exceptional front desk support in a friendly and energetic environment. We value your expertise in healthcare administration and look forward to welcoming a motivated team member who is committed to excellence!

Pay:

$23.50 - $30.00 per hour Expected hours: 24.0 - 28.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Paid time off Application Question(s): Do you have Eaglesoft or Dentrix Practice Software management experience?

Work Location:

In person