Job Overview We're looking for a warm, organized, and detail-oriented Medical Receptionist to be the first friendly face patients and families encounter at our busy pediatric clinic. You'll play a vital role in creating a welcoming environment for children and their caregivers from check-in to checkout. This position is ideal for someone who genuinely loves working with kids, thrives in a fast-paced clinical setting, and takes pride in keeping things running smoothly behind the scenes. Schedule Monday-Friday - No weekends or holidays 8:15 AM - 5:00 PM Responsibilities Greet patients and families with warmth and professionalism at the front desk Schedule, confirm, and manage appointments via our EHR system (TriMed) Collect and verify insurance information; process co-pays and billing inquiries Maintain accurate patient records and update demographic information Answer multi-line phones and route clinical questions to nursing staff appropriately Processing payments and other tasks as directed by Practice Manager or Practice Partners. Manage patient flow and communicate wait times clearly to families Assist with end-of-day reconciliation and administrative close-out tasks Comply with HIPAA regulations and clinic privacy policies at all times Help process medical records and forms for patients, including notes for school or work. Qualifications High school diploma or GED required; associate degree or medical office certification preferred 1-2 years of experience in a medical office or healthcare setting preferred but not required Familiarity with pediatric or primary care clinic workflows a strong plus Working knowledge of medical insurance, CPT/ICD-10 coding basics, and billing Proficiency with EHR software; Excellent communication skills—bilingual (English/Spanish) candidates encouraged to apply Genuine patience and empathy when working with anxious children and parents Ability to multitask efficiently in a high-volume environment Join our team as a Medical Receptionist where your organizational prowess and dedication will directly impact patient satisfaction and clinic efficiency. We value your expertise in healthcare administration and look forward to welcoming motivated professionals committed to excellence in patient care. If interested, please send your resume and a cover letter through Indeed.

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person