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Billings Dermatology & Aesthetics

Part Time Medical Receptionist/Front Desk

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$45,826 / year median in Montana

+14% projected growth

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Job Description

Part Time Medical Receptionist/Front Desk Billings Dermatology & Aesthetics - 5.0 Billings, MT Job Details Part-time $16 - $18 an hour 15 hours ago Benefits Employee discount Qualifications Computer operation Customer communication Spa experience Salon experience Employee relationship building High school diploma or GED Newsletters (communication methods) Productivity software Full Job Description Billings Dermatology & Aesthetics is looking for an energetic, outgoing, quick-to-learn Receptionist. Clinical reception experience preferred, but we are willing to train the right candidate. Monday-Wednesday 9am-3pm, and Thursday-Friday 9am-3pm as needed. Job Description Position Summary In this position, the Receptionist assists the staff at Billings Dermatology & Aesthetics by making patient appointments, greeting and registering patients, answering patient questions related to products and services, and collecting payments. The Receptionist promotes service and product sales and maintains a neat and orderly work area consistent with medical standards. Essential Duties and Responsibilities
  • Greets the patient and answers the telephone, and communicates general information to patients
  • Schedules appointments and updates schedule, using scheduling protocols
  • Gathers accurate patient information, recording information using registration software
  • Collects payments at time of service
  • Supports ordering of supplies and maintaining product inventory
  • Supports development of newsletter and other promotional activities
  • Maintain an up to date knowledge of all spa treatments and products offered including benefits and contraindications
  • Maintain a personal commitment to meeting the needs of patients and guests
  • Maintain a good working relationship with staff and providers
  • Maintain a positive attitude at all times
  • Participate in all staff related meetings and other required activities
  • Dress professionally, according to the current dress code standards
  • Other duties as assigned Requirements Requirements are representative of the minimum level of knowledge, skills and/or abilities necessary to perform the essential functions of the position High School Diploma or equivalent and a minimum of one year experience in a salon or spa setting Ability to communicate effectively and diplomatically Strong organizational skills and attention to detail Experience in understanding and usage of computers, including the Microsoft Office Suite and preferably knowledge of Nextech Practice Management, as well as the ability to learn applications relevant to the position
Reporting Relationship:
Office Manager Employees Supervised:
None General Criteria Teamwork/Professionalism Models professionalism by addressing others with appropriate actions and appearance; works in a spirit of teamwork and trust; conducts self in professional manner and maintains professional boundaries in working with others; acts as a resource in mentoring new staff, students, or co-workers; accepts responsibility for own behavior. Customer Service Supports customer service excellence and models expected behavior; is courteous and attentive to patients, physicians, visitors and employees and any other individuals with whom they may come in contact; strives for service excellence by seeking challenges and turning them into opportunities. Communication Communicates (written or orally) in a clear, timely and professional manner in group or individual situations; listens and explores issues before providing advice/options, responds with empathy; exhibits discretion and maintains confidentiality of information; provides information accurately and completely, keeping supervisor and staff informed; independently resolves interpersonal conflicts in a professional manner, asks for assistance when needed; uses computer system appropriately as needed for work related information, communication and to complete assigned duties. Attendance and Promptness Observes assigned working hours, is conscientious when it comes to planned and unplanned absences and submitting time requests, is prompt and accurate in recording time worked. Initiative and Organization Works without close supervision, initiates independent action in solving problems; organizes and prioritizes tasks effectively, meets established deadlines and timelines.
Environmental/Working Conditions:
Office setting, well-ventilated, and well lighted.
Physical/Mental Demands:
Standing for several hours each day. Requires hand-eye coordination and finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Occasional stress related to workload and time constraints. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Related keywords:
medical receptionist, administrative assistant
Pay:
$16.00 - $18.00 per hour
Benefits:
Employee discount Application Question(s):
PLEASE COMPLETE
1. What is the highest level of education you have completed? 2. Do you live in Billings, MT? 3. Provide 3 strengths: 4. Provide 3 weaknesses: 5. Where do you see yourself in 1 year and in 5 years? 6. We have a busy practice that is looking for someone who takes initiative, learns quickly, works efficiently and works well with a team. Please give us an example of how you demonstrate the work ethic we are looking for: 7. List any schedule constraints for part time work Monday - Friday 9am - 3pm: 8. What is your desired hourly rate?
Work Location:
In person