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Edison Square Family Dentistry

Dental Front Office Coordinator

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Job Description

We are a patient-focused dental practice committed to providing an exceptional experience through outstanding care, professionalism, and attention to detail. We are seeking an experienced Dental Front Office Coordinator who is polished, dependable, highly motivated, and genuinely enjoys working with people. This role is ideal for someone who takes ownership, communicates confidently, works well with a team, and holds themselves to a high standard. What You'll Do Create a warm, professional experience for every patient Manage scheduling, confirmations, check-in/check-out, and follow-up Answer phones and communicate professionally with patients Present treatment plans and discuss fees and financial options confidently Follow up with patients who have unscheduled or incomplete treatment Coordinate closely with doctors and the clinical team Maintain accurate patient records and front-office systems Process payments and handle financial conversations with professionalism and discretion Optimize the schedule and help maintain an efficient front office Identify opportunities to improve the patient experience and practice systems What We're Looking For Minimum 3 years of dental front office experience Excellent communication and organizational skills Professional, warm, and confident demeanor Highly reliable and punctual Strong work ethic and attention to detail Comfortable discussing treatment and finances with patients Proactive and able to work independently without constant direction Team-oriented and willing to support others Coachable and committed to continuous improvement Positive, solutions-focused attitude Our Culture We value Integrity, Respect, Accountability, Compassion, Teamwork, Excellence, and Growth. We believe every team member contributes to the patient experience and the success of the practice. We expect professionalism, accountability, and a genuine commitment to doing excellent work. What We Offer Competitive pay based on experience Performance-based incentives Medical insurance stipend Paid time off Collaborative, professional work environment If You're Ready for More Than a Job If you are an experienced dental front office professional who takes pride in your work, values exceptional patient care, and wants to be part of a high-performing team, we would love to hear from you.
Experience:
3+ years dental front office required
Location:
Concord, NC 28027
Work Location:
In person
Pay:
$22.00 - $28.00 per hour
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Bonuses/Stipends
  • Dental Insurance