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Periodontal & Implant Surgeons of Greenville

Dental Front Desk / Hygiene Scheduling

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$40,369 / year median in North Carolina

+12% projected growth

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Job Description

Job Summary We are seeking a dynamic and organized Front Desk / Hygiene Scheduling Specialist to join our Dental team. In this vital role, you will serve as point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing appointment scheduling for hygiene services. This position offers an exciting opportunity to contribute to a busy Dental setting by combining excellent customer service with precise administrative functions. Responsibilities Greet patients and visitors warmly, providing exceptional customer service and addressing inquiries professionally. Schedule hygiene appointments accurately. Checking patients in/out, collecting payments, answering calls, taking referrals Presenting treatment plans and scheduling procedure Manage phone communications with clarity and professionalism, handling appointment changes, cancellations, and patient questions efficiently. Maintain organized medical records and ensure proper filing of paper and electronic documents in accordance with health information management standards. Collaborate with clinical staff to coordinate care plans and ensure smooth scheduling of hygiene services aligned with patient needs. Experience Prior Front Desk experience is highly preferred, especially in dental settings involving patient scheduling and administrative support. Dentrix software experience is a plus. Excellent computer skills including Microsoft Office applications; familiarity with electronic health records management is a plus. Proven customer service skills combined with clerical experience in a fast-paced environment are key to excelling here. Ideal candidates - Strong organizational and time-management skills - Familiarity with dental terminology and insurance process is a plus Join our team today to make a meaningful impact on patient care through efficient scheduling, compassionate service, and meticulous administrative support!
Benefits:
Credit union membership Dental insurance Employee discount Life insurance Paid time off Retirement plan Uniform allowance Vision insurance Application Question(s): How many years of dental experience do you have? Are you familiar with Dentrix Dental Software?
Work Location:
In person