MEDICAL RECEPTIONIST JOB DESCRIPTION

General Purpose Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care in our Jacksonville Busy Primary and Urgent Care. Be able to verify patients health insurance. Main Job Duties and Responsibilities greet patients register patients according to established protocols assist patients to complete all necessary forms and documentation including medical insurance ensure patient information is accurate including billing information inform patients of medical office procedures and policy maintain and manage patient records move patients through appointments as scheduled answer incoming calls and deal with inquiries transfer calls as required schedule patient appointments collect co-pays and payments Verify patients health insurance report statistics as required schedule hospital admissions, tests, scans and outside appointments for patients obtain external medical reports as required by medical professionals respond and comply to requests for information deal with incoming and outgoing post complete other clerical duties as assigned maintain stock of forms and office supplies ensure reception area is well maintained, neat and clean safeguard patient privacy and confidentiality Education, Qualifications and Experience high school diploma knowledge of medical terminology, procedures and diagnosis knowledge of computer and relevant software applications knowledge of general administrative and clerical procedures working knowledge of healthcare insurance preferred Key Competencies and Skills communication skills

able to listen effectively and express oneself in a clear and articulate manner information collection and management
able to collect, organize and monitor data efficiently planning and organizing
able to multi-task, prioritize and schedule tasks and activities attention to detail
able to produce accurate and high quality work through concern for all areas involved customer service skills
able to develop good customer relationships with a focus on achieving customer satisfaction adaptability
able to adjust approach to meet changing demands and situations including dealing with diverse people confidentiality
able to maintain confidentiality and adhere to ethical standards Please email resume

Job Type:

Full-time Job Type:

Full-time Pay:

$11.00

$11.

50 per hour

Benefits:

Employee discount Health insurance Paid time off Vision insurance

Work Location:

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