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Dry Eye Center of North Carolina, PLLC
Medical Receptionist
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Based on North Carolina data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$40,369 / year median in North Carolina
+12% projected growth
Job Description
Overview We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team in Raleigh, NC. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a strong understanding of medical office operations, including patient scheduling, insurance verification, and medical records management. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression of the clinic. Manage patient appointments, including scheduling, confirming, and rescheduling as necessary. Handle insurance verification and communicate with insurance companies to resolve any issues. Maintain accurate medical records and ensure compliance with privacy regulations. Process medical billing and collections efficiently to ensure timely payments. Assist in office management tasks to maintain a smooth workflow within the clinic. File and organize patient documents systematically for easy retrieval. Provide support in managing clinic operations, including inventory management of office supplies. Communicate effectively with patients regarding their inquiries or concerns in a professional manner. Skills Familiarity with handling medical records and maintaining confidentiality Excellent organizational skills with attention to detail to manage multiple tasks efficiently. Strong interpersonal skills to interact positively with patients, staff, and healthcare providers. Ability to work independently as well as part of a team in a fast-paced environment. Experience in EMR systems (Preferred) Schedule Monday and Wednesday 9 am to 5 pm Additional days available How to Apply Please submit your resume and a brief cover letter to celeste@dryeyepro.com with the subject line "Part-Time Patient Liason Application." Join our dedicated team and contribute to providing quality care to our patients while ensuring the efficient operation of our clinic!