Patient Services Representative (PSR) / Front Office -
Float Location:
Wake Forest, with occasional travel to
Raleigh and Cary Employment Type:
Temporary to Permanent (based on performance and fit)
About Our Client:
Join a dynamic team in a bustling healthcare environment! Seeking a Medical Front Office candidate to serve as the first point of contact for patients, ensuring an exceptional experience at every interaction.
Key Responsibilities:
Patient Check-In/Out:
Efficiently manage the check-in and check-out process, ensuring accuracy and a warm welcome for each patient.
Insurance Verification:
Verify patient insurance information to facilitate seamless billing and support our financial processes.
Patient Interaction:
Greet patients with professionalism, providing assistance and addressing inquiries in a friendly manner.
Phone Management:
Handle incoming calls graciously, directing inquiries to appropriate personnel and providing information as needed. Floating to
Other Locations:
Be prepared to assist at various locations in Raleigh and Cary as required, maintaining the high standard of service.
Qualifications:
Experience:
Previous experience in a medical front office setting is required, with specific familiarity with Athena EMR systems.
Professionalism:
Must possess a polished demeanor and excellent communication skills.
Adaptability:
Ability to float between different locations and adapt to varying office environments while maintaining consistency in service.