Overview Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc. Responsibilities Answers telephone, screens and directs calls, gives directions, and takes messages. Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling. Designs, analyzes, and coordinates master and other schedules. Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff. Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence. Creates forms and spreadsheets, tables, charts, databases and slides. Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers. Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications. Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others. Creates agendas and takes minutes for meetings. Coordinates conferences/meetings and make travel arrangements. Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets. Prepares grants and negotiates outside contracts. Performs other duties as required or assigned. Qualifications High School diploma with 3 years of administrative support experience or the equivalent required. Proven experience working with the public required. Knowledge of medical terminology may be required. Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's. Excellent communication and interpersonal skills required.

Previous experience working in a medical setting preferred.

Required Licensure/Certifications None Area of Interest:

Secretarial/Clerical/Administrative Pay Range:

$18.28/Hr.

•$28.33/Hr.

FTE/Hours per pay period:

1.00

•1.00

•40 hrs/week

Shift:

Day Job ID:

41636 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact talentacquisition@hitchcock.org for assistance.