We are seeking a reliable and professional Bilingual Medical Receptionist to join our healthcare team. The ideal candidate will be fluent in both English and Spanish and serve as the first point of contact for patients, ensuring a welcoming and efficient front office experience.
Key Responsibilities:
Greet patients and visitors in a friendly and professional manner Answer phone calls, schedule appointments, and manage calendars Verify patient information, insurance details, and maintain accurate records Assist with patient check-in and check-out processes Handle billing inquiries and collect co-pays when necessary Translate for Spanish-speaking patients as needed Maintain confidentiality in compliance with HIPAA regulations Coordinate with medical staff to ensure smooth patient flow
Qualifications:
Fluency in both English and Spanish (required) High school diploma or equivalent (associate degree preferred) Previous experience in a medical office or customer service role preferred Knowledge of medical terminology and office procedures is a plus Strong communication and organizational skills Proficiency with computers and electronic health record (EHR) systems
Skills & Abilities:
Excellent interpersonal and customer service skills Ability to multitask in a fast-paced environment Attention to detail and accuracy Professional demeanor and appearance
Work Environment:
Medical office or clinic setting May require standing, sitting, and occasional lifting of files or supplies
Schedule:
Part-time - 25 hours 1 Saturday per month Must be able to travel to other office location