A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
The primary responsibility of this position is to greet all that enter the building, determine nature of business and provides assistance. In addition, schedule surgery and special procedures with physician's offices to be performed at the center. Completes insurance verification.
POSITION DUTIES A.
Greets all who enter building in a positive manner, provides direction, information, and other assistance as needed B. Answers phone in a pleasant manner and deals with physician offices and patient needs expeditiously. Takes messages and records in message book. Transfers calls to other departments C. Collects and distributes mail and messages D. Completes necessary paperwork for registration and uses computer system to generate information for surgery/special procedure E. Handles financial responsibilities as policy states or appropriately F. Maintains various logs of daily activities including cancelled appointments, add-ons, for monthly tallies needed G. Assists in maintaining office supplies and necessary forms and informs Office Manager when supplies are needed H. Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes I. Filing of received faxes in appropriate areas, filing reports in patient's charts J. Maintains clean and orderly waiting area Performs other related duties as assigned M. Provides assistance to team members, physicians, and anesthesia personnel as needed (i.e., reliability, initiative, work relations, training needs N. Develop communication skills and promote departmental relationships to ensure continuity of care O. Participates in on-going committee and other educational programs to enhance patient care P. Verifies patient identity in compliance with compliance for Identity Theft Policy.
REPORTING RELATIONSHIPS
Immediate Supervisor:
Business Office Manager
POSITION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty proficiently. Employee must be able to use office equipment including phones, computer, fax, copier and credit card machines. He/she must have strong communication skills, be able to provide exceptional customer service skills and must have the ability to prioritize and organize multiple tasks effectively. Relationship building with others including but not limited to: in house team members, physician offices, patients, and insurance companies. Ability to read, understand and follow oral/written instructions.
POSITION SPECIFICATIONS
The Receptionist should have a high school diploma, Associates Degree . Minimum one year experience in health care; previous experience in an ambulatory surgical setting is a plus. The successful candidate should take initiative; must have the ability to work independently as well as function within a team; have a strong working knowledge of receptionist responsibilities; and must be able to remain calm in stressful situations
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type:
Full-time Pay:
From $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you fully vaccinated & boosted against Covid-19?
