Client Concierge (Front Desk) -

Luxury Medical Spa Location:

Collingswood Schedule:

Full-Time | 5 days/week | Weekdays & 1 Weekend day About the Role The Garden Medical Spa is looking for a polished, detail-oriented Client Concierge to join our growing team. This role is ideal for someone with strong administrative or customer-service experience who enjoys working in a fast-paced, upscale environment and wants to grow within the aesthetics industry. You'll be the first point of contact for our clients — managing appointments, supporting our medical team, and ensuring every guest has a seamless, luxury experience from start to finish. What You'll Do Greet and host clients with warmth and professionalism Manage check-in/check-out and coordinate daily schedules for our providers Handle phone calls, texts, and emails using polished, client-focused communication Support scheduling, confirmations, and pre/post-treatment follow-ups Process payments accurately and maintain daily register reports Keep reception and retail areas organized and presentation-ready Assist with membership sales, retail, and special events What We're Looking For 1 year minimum of experience in administrative support, medical office, hospitality, or spa front desk Strong communication and multitasking skills; calm under pressure Organized, proactive, and dependable — loves working on a team Comfortable learning booking software (experience with Zenoti, Boulevard, or similar a plus) Willing to commute to other locations as needed Professional appearance and excellent grammar/writing skills (

Bonus:

experience in aesthetics, dermatology, or luxury hospitality environments !) Why You'll Love The Garden Collaborative, supportive, and professional team culture Opportunities for training and advancement within our growing brand Staff perks on treatments, retail, and VIP events Exposure to cutting-edge aesthetic technologies and high-end clientele How to Apply To apply, please submit your resume and a short video (under 1 minute) introducing yourself to: manager@thegardenmedspanj.com In your video, tell us: A little about your background and experience Why you're interested in joining The Garden Medical Spa What makes you great at creating an elevated client experience No need for formal editing — a simple phone video is perfect! The Garden Medical Spa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Paid time off

Work Location:

In person