Korean-Speaking Full-Time Front Desk Coordinator Physician-Owned Interventional Pain Practice | Englewood Cliffs, NJ We are a growing, physician-owned interventional pain practice seeking a friendly, polished, reliable, and professional full-time Front Desk Coordinator to join our team. Korean-speaking is required. Full-time availability is required. The Front Desk Coordinator will be the first point of contact for our patients and will play an important role in creating a warm, professional, and exceptional patient experience. In addition to front desk responsibilities, this position will assist with insurance verification, prior authorizations, patient payments, and basic billing-related administrative tasks . No prior medical office experience is required. Training will be provided for the right candidate. Responsibilities Greet patients with a warm smile and welcoming attitude Provide an exceptional and professional patient experience Answer phones and respond to patient calls and messages Schedule, reschedule, and confirm appointments Check patients in and out Verify patient demographics and insurance information Verify insurance eligibility and benefits Collect copays, deductibles, coinsurance, and patient balances Assist with prior authorizations for procedures, imaging, and medications Follow up with insurance companies regarding authorization requests Assist with basic billing and patient-account tasks Prepare charts and paperwork for appointments and procedures Obtain outside medical records and imaging reports when needed Coordinate the physician's daily schedule Communicate with patients regarding appointments, forms, instructions, and other administrative matters Maintain organized and accurate patient records Assist the physician with day-to-day office operations Maintain a clean, organized, and professional front desk Perform other administrative duties as needed Qualifications Korean-speaking required English-speaking required Full-time availability required Friendly, personable, and comfortable interacting with patients Excellent customer-service and communication skills Reliable, punctual, organized, and detail-oriented Strong computer skills and ability to learn new software quickly Comfortable handling insurance and administrative information Prior medical office, insurance, billing, or customer-service experience is a plus No prior medical office experience required — training will be provided Able to maintain patient confidentiality and professionalism Comfortable working independently and taking initiative Professional Appearance & Presentation Our Front Desk Coordinator is the first impression of our practice , and we place a strong emphasis on professional presentation. We are looking for someone who is consistently: Well-groomed and polished Well-dressed and professionally attired Neat and put-together Professional in hair, makeup/grooming, and overall presentation Friendly and approachable Smiling and pleasant when interacting with patients Confident, warm, and professional in communication The overall appearance should be appropriate for a modern, upscale physician-owned medical practice . What We're Looking For The ideal candidate is warm, personable, polished, dependable, organized, and detail-oriented . We are looking for someone who genuinely enjoys working with people and takes pride in making every patient feel comfortable and welcome. You will be trained on our specific EHR, scheduling, insurance, authorization, and billing systems, so prior medical office experience is not required . Because we are a growing physician-owned practice, we are looking for someone who wants to become a long-term and important member of our team .

Position Details Position:

Front Desk Coordinator Employment:

Full-Time Language:

Korean & English — Korean required

Location:

Englewood Cliffs, NJ Compensation:

Competitive hourly compensation based on experience We are looking for someone who will represent our practice with professionalism, warmth, confidence, and a consistently polished appearance every day.

Pay:

$16.00 - $25.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person