Medical Receptionist/Front Desk Watchung Pediatrics - 3.2 Fanwood, NJ Job Details Full-time $19 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Teamwork Electronic health records (EHR) management In-person customer service Medical scheduling High school diploma or GED Experience working with children Organizational skills Medical terminology Full Job Description About Us Watchung Pediatrics is a physician-led pediatric practice with offices in Millburn, Warren, and Fanwood, NJ, dedicated to delivering excellent, evidence-based care rooted in long-term family relationships. We have served New Jersey families since 1994. Join Our Growing Team! We're looking for a Full-Time Front Desk Medical Receptionist to join our pediatric practice. As the first point of contact for our patients, you'll set the tone for every visit and play a vital role in the family's experience. If you bring strong customer service experience, enjoy working with children and families, and take pride in patient-centered care, we'd love to meet you. About the Role Greet patients and families with professionalism, warmth, and compassion Deliver a high level of customer service in person, by phone, and through the patient portal Verify patient demographics and insurance information Schedule appointments and manage provider calendars Answer phone calls and respond to questions in a timely, courteous manner Process payments and assist with billing inquiries Maintain accurate, organized, and up-to-date medical records Anticipate patient and family needs and resolve concerns with patience and follow-through Support daily office operations to ensure smooth patient flow Collaborate with clinical staff, providers, and the billing team Float between our three office locations (Millburn, Warren, and Fanwood) as needed Qualifications High School Diploma required 1-2 years of experience as a Medical Receptionist 2+ years of customer service experience in a patient-, client-, or guest-facing role Proven experience working with an EHR system Excellent communication and organizational skills Knowledge of medical terminology Willingness and ability to travel between our office locations; reliable transportation required You'll Be a
Great Fit If You:
Are patient care driven and genuinely enjoy working with children and families Treat every interaction as part of the patient experience, not just a transaction Communicate effectively with families and teammates Stay calm, organized, and flexible in a fast-paced clinical environment Take initiative and enjoy being part of a collaborative team Apply Today!
Job Type:
Full-time Pay:
$19.00 - $22.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have all of your vaccines up to date? (Covid, Tdap, TB, MMR, HepB, Flu)? How would you rate your computer skills and the use of ever changing software? Beginner Intermediate Advance Have you used any EHR systems on a regular basis? If yes, name the system you are familiar with Are you able to work a full time schedule (Mon to Fri) as well as every other Saturday? Do you have reliable transportation to and from work?