Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Bilingual Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. This is an administrative position that requires strong communication skills and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance coverage and assist with billing and payment processing
- Maintain accurate patient records using Simple Practice or similar software
- Coordinate with clinical staff to ensure efficient patient flow
- Perform general administrative tasks such as filing, faxing, and data entry
- Follow HIPAA guidelines to protect patient confidentiality
- Assist with other front desk duties as needed
Skills:
- Previous experience working in a dental office or medical setting is preferred
- Proficiency in using EMR systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent verbal and written communication skills
- Attention to detail and accuracy in maintaining records and scheduling appointments
- Ability to handle sensitive information with confidentiality and professionalism
- Knowledge of medical scheduling and basic medical terminology is a plus Join our team as a Bilingual Front Desk Receptionist and contribute to providing exceptional patient care in a friendly and professional environment.
We offer competitive compensation and opportunities for career growth within our organization.
Note:
Please do not include any contact information such as email or phone number in the job description.
Job Types:
Full-time, Part-time Pay:
$16.00
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Vision insurance
Work Location:
In person