We are looking for a Medical Front Desk Specialist to support a busy healthcare office in Madison, New Jersey. This is a long term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping daily front office operations organized and efficient. The person in this role will balance administrative coordination with basic patient intake tasks and help ensure smooth flow from arrival through rooming.

Responsibilities:

• Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process.
• Coordinate the daily schedule by booking, updating, and confirming patient visits in a timely manner.
• Obtain insurance information, verify required details, and gather copayments at the front desk.
• Provide patients with necessary intake and consent forms and answer routine questions about office procedures.
• Prepare patients for their visit by escorting them to exam rooms and recording basic measurements such as height and weight.
• Receive and organize medical reports and related documentation so records are available for the care team.
• Maintain a well-organized reception area and support efficient communication between patients, providers, and office staff.
• At least 1 year of experience in a medical front desk, healthcare reception, or similar patient-facing office role.
• Hands-on experience scheduling appointments and managing patient check-in activities.
• Familiarity with insurance collection processes, including obtaining coverage details and collecting copays.
• Working knowledge of receptionist responsibilities within a clinical or medical office environment.
• Basic understanding of medical terminology used in day-to-day patient interactions.
• Strong interpersonal skills with the ability to communicate clearly and courteously with patients and staff.
• Ability to stay organized, manage multiple tasks, and maintain accuracy in a fast-paced setting.

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