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CF
Center For Dermatology & Skin Surgery LLC
Front Desk Medical Receptionist
Career Insights for Medical Secretary
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Based on New Jersey data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$44,570 / year median in New Jersey
+16% projected growth
Job Description
Overview We are seeking a dedicated Medical Receptionist to join our Practice. The ideal candidate will be responsible for providing exceptional front desk and administrative support in a medical setting. Travelling to satellite locations may be required. Duties
- Greet and assist patients in a courteous and professional manner
- Schedule patient appointments and maintain appointment calendars
- Verify insurance coverage
- Collect patient copays and balances
- Answer phones and check voicemail, as well as sort faxes and schedule any patients referred via fax.
- Direct patient calls to correct clinical staff and providers.
- Create to-do's for appropriate staff/providers. Messages must be detailed and concise.
- Handle patient inquiries and provide excellent customer service
- Assist with medical administrative support tasks as needed Skills
- Experience working at the front desk of a hospital, dental office, or similar healthcare setting
- Proficiency in patient service and interacting with diverse patient populations
- Knowledge of medical terminology, Modernizing Medicine, and other medical systems is a plus
- Ability to perform insurance verification procedures accurately
- Advanced telephone, computer and multitasking skills when working with inbound and out bound calls.
- Must exhibit, demonstrate and maintain outstanding customer service skills.
- Completes all other assigned tasks to ensure efficient department function and work flow.
- Escalates any billing/coding issues to billing department/Practice Manager.
- Accurate understanding and application of client manual information to daily assignments.
- Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies.
- Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned.
- Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct.
- Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties.
Pay:
$18.00- $22.