Full-Time | In-Person A busy orthopaedic practice based in Red Bank (Middletown), NJ is seeking an experienced and professional Front Desk Receptionist to join our team. The ideal candidate will have prior medical office experience, strong organizational skills, and the ability to provide excellent patient service in a fast-paced environment. This position is primarily based in our Red Bank office , with occasional travel required to our other locations in Morganville, Holmdel, and Eatontown . Qualifications Minimum 1 year of experience in a medical office setting required Experience with Electronic Medical Records (EMR/EHR) systems preferred Strong communication and customer service skills Ability to handle multiple tasks in a busy office environment Professional demeanor and commitment to maintaining patient confidentiality Key Responsibilities Greet patients professionally both in person and by phone Check in and check out patients and ensure accurate documentation Schedule, confirm, and reschedule appointments Answer and manage multi-line phone systems Register new patients and update patient demographics Verify and update insurance information Collect copays and outstanding patient balances Scan and upload documents into the electronic medical record system , including insurance cards, IDs, and medical records Maintain HIPAA compliance and ensure confidentiality of patient information Accurately relay messages to appropriate staff members Assist with opening and closing office procedures Reconcile and review daily copay logs for accuracy Schedule Monday - Friday 1-2 Saturdays a month (half days) Benefits 401(k) Health insurance Dental insurance Vision insurance Health Savings Account (HSA) Life insurance Paid time off Retirement plan
Work Location:
In-person Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person
Pay:
$22.00 - $23.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance