Job Summary

• We are seeking a friendly, organized, and detail-oriented Dental Receptionist to join our growing dental practice in Albuquerque, NM 87114 . The Treatment Coordinator plays a critical role in patient experience by presenting treatment plans, reviewing insurance benefits, and ensuring patients clearly understand their dental care and financial options. Key Responsibilities
• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits and estimate patient out-of-pocket costs
• Coordinate with dentists and clinical staff to ensure accurate treatment planning
• Answer patient questions regarding procedures, insurance, and financing
• Obtain pre-authorizations and track insurance approvals
• Schedule treatment appointments efficiently to maximize chair time
• Follow up with patients on unscheduled treatment plans
• Collect payments, co-pays, and deductibles at time of service
• Maintain accurate patient records and documentation in the PMS
• Provide excellent customer service and build patient trust Qualifications & Skills
• Prior experience as a Dental Treatment Coordinator, Front Desk, or Insurance Coordinator Preferred
• Strong knowledge of dental procedures and terminology
• Experience with dental insurance verification and billing (PPO preferred)
• Excellent communication and interpersonal skills
• Ability to explain financial information in a compassionate, clear manner
• Strong organizational and follow-up skills
• Proficient with dental software (Dentrix, Open Dental, Eaglesoft, or similar)
• Team-oriented with a positive attitude What We Offer
• Competitive pay based on experience
• Supportive and professional team environment
• Opportunities for growth and advancement
• Consistent schedule and stable practice
• Patient-focused, quality-driven culture

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour People with a criminal record are encouraged to apply

Experience:

Dental office: 1 year (Required) Dental assisting: 1 year (Required) Dental receptionist: 1 year (Required)

Dental Office Manager:

1 year (Preferred)

Work Location:

In person