Front Office Coordinator / Medical Receptionist Gerber Medical Clinic - 5.0 Reno, NV Job Details Full-time $19 - $21 an hour 16 hours ago Benefits Free parking Paid training Tuition reimbursement Paid time off On-the-job training Employee discount Retirement plan Paid sick time Qualifications Computer operation Spanish Teamwork Computer literacy Administrative experience Attention to detail Full Job Description Medical Front Desk /

Receptionist Location:

Reno, NV Pay:

$19-$21 per hour, depending on experience. Spanish-speaking candidates will receive an additional $1.00 per hour . Compensation will be reviewed after the 90-day introductory period , with an opportunity for an increase based on performance. Employees are also eligible for an annual 3% pay increase .

Schedule:

Monday-Friday | No evenings or weekends

Employment Type:

Full-time, In-Person About the Position Gerber Medical Clinic is a well-established integrative medical practice in Reno seeking a dependable, friendly, and organized Medical Front Desk Receptionist to become an important part of our team. This position is the first point of contact for many of our patients and plays a major role in keeping the clinic organized and running smoothly. We are looking for someone who communicates well, enjoys helping people, can manage multiple priorities, and remains professional and calm during busy periods. Our practice is a small, close-knit office, so teamwork is important. While this position is primarily front office, all team members help one another and are cross-trained in different areas of the clinic. Responsibilities Greet and check patients in and out of the clinic. Answer incoming phone calls and assist patients with questions. Schedule, confirm, and reschedule patient appointments. Collect payments and accurately document transactions. Maintain accurate patient demographic and contact information. Scan, upload, and organize patient records and documents. Communicate messages between patients, providers, and clinical staff. Assist with medication refill requests and other patient communications as directed. Help coordinate laboratory orders, records, referrals, and follow-up appointments. Maintain an organized and professional front-office environment. Assist clinical staff with patient flow and other tasks when needed. Learn clinic procedures, services, and workflows in order to better assist patients. Perform general administrative duties and help keep daily clinic operations running efficiently. Training & Development We provide in-house training in: Clinic workflow and procedures Scheduling and patient communication Electronic medical record (EMR) systems Patient checkout and payment processing Medical terminology Clinic services and treatment protocols Basic clinical workflow and cross-training Training is provided gradually, with additional responsibilities introduced as you become comfortable with the position. Qualifications We're looking for someone who is: Dependable and punctual Friendly, professional, and compassionate with patients Comfortable speaking with patients both in person and over the phone Organized and detail-oriented Able to multitask and prioritize responsibilities Calm and professional during busy or stressful situations Comfortable using computers and learning new software Able to communicate clearly with physicians, coworkers, and patients Willing to ask questions and continue learning Comfortable working as part of a small team and helping wherever needed Preferred Experience Previous experience in any of the following is helpful: Medical front desk or medical receptionist Medical office administration Patient scheduling Medical Assistant Dental or other healthcare office Customer service or administrative work Previous medical office experience is preferred but not required. We are willing to train the right person. Benefits Paid vacation and sick leave Monday-Friday schedule with no evenings or weekends On-the-job training and professional development Supplements at cost Complimentary IV therapy and select in-office procedures Immediate family discounts on clinic services Free on-site parking Retirement plan with employer match after six months of employment Gerber Medical Clinic is a small, team-oriented practice. We value employees who take ownership of their responsibilities, communicate openly, and are willing to step in and help their coworkers when needed. If you're looking for a fast-paced, supportive workplace where you can get to know patients, learn new skills, and become an important part of a close-knit medical team, we'd love to hear from you.

Job Type:

Full-time Work Location:

In person

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

Employee discount On-the-job training Paid sick time Paid time off Retirement plan Tuition reimbursement

Work Location:

In person