Facility:

Trinity Multi-Specialty Alden Shift:

Shift 1

Status:

Part Time w/

Benefits FTE:

0.800000

Bargaining Unit:

Trinity Medical Exempt from

Overtime:

Exempt:

No Work Schedule:

Days Hours:

Monday/Tuesday/Thursday/Friday from 7:30am to 3:30pm/8:00am to 4:00pm/8:30am to 4:30pm/9:00am to 5:00pm

Summary:

The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

Responsibilities:

EDUCATION

High School diploma or GED required

EXPERIENCE

Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks

KNOWLEDGE, SKILL AND ABILITY

Strong customer service and telephone skills General knowledge of medical insurance, health maintenance organizations and other health care related topics General knowledge of medical office procedures and terminology including ICD-10 and CPT coding. Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email Desire and skill to meet the needs of the patient Possesses organization, communication (written and verbal) and time management skills Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances. Possesses basic mathematical and analytical abilities Working knowledge of Electronic Health Record (EHR) Highly motivated and willing to contribute skills and ideas for the overall improvement of the department Knowledge of Patient Centered Medical Home, with

MIPS, HEDIS

requirements preferred (Primary Care)

WORKING CONDITIONS

ENVIRONMENT Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices Normal heat, light space, and safe working environment; typical of most office jobs. Intermittent exposure to a few unpleasant physical conditions.