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QM
Queens-NY Medical, P.C.
Medical Receptionist/Front Desk
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$43,124 / year median in New York
+17% projected growth
Job Description
Our busy internal medicine practice needs an experienced Medical Receptionist/Front Desk who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, EMR file management and office organization. We're looking for a Medical Receptionist/Front Desk professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service.
Responsibilities of Medical Receptionist/Front Desk:
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based on Physician and NP availability
- Maintain patient records files stored in our EMR
- Call patients to remind them of upcoming appointments
- Provide patients with support and guidance as needed Experience/Skills required for
Medical Receptionist/Front Desk:
- 2+ years of experience
- Fluency in Russian (preferred) with clear English (required)
- Computer literacy and familiarity with EMR
- Superior customer service skills Established in 1996, our busy medical practice provides comprehensive and personalized medical care to the diverse community of Flushing, Queens.