NY Firefighters Heart and Lung is looking for a Medical Receptionist to join our team!

Front Desk Roles:

Welcomes and greets all patients and visitors politely, whether in person or over the phone. Maintains a polite and consistent phone manner using pleasant telephone etiquette. Registers new patients and updates existing patient demographics by collecting patient information, including personal and financial details, during the check-in process. Facilitates patient flow by notifying Medical Assistants of patient arrival, being aware of delays, and clearly communicating status with patients and clinical staff. Handling correspondence, billing, and scanning of patient's files Preparing documents for billing, which includes scanning them and submitting them Collects and posts payments, collects patient balances, and maintains cash receipts. Reports this activity appropriately to our billing department. Keeps medical office supplies adequately stocked by anticipating inventory needs, notifying managers of anything that needs to be replenished. Protects patient confidentiality by ensuring protected health information is secured, not visible to other patients, and logging off the computer before leaving it unattended. Maintains clear and timely written and verbal communications between the patient and provider via phone or EMR. Relays information clearly to the patient on preparation for appointments, lab tests, procedures, and referrals. Keeps the reception area clean, organized, and ready at the start of each working day. Performs all other clerical duties as assigned by NY Firefighters Heart and Lung.

Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Free parking Opportunities for advancement Paid sick time Paid time off Retirement plan

Experience:

Medical receptionist: 5 years (Required)

Work Location:

In person