Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime Make a Difference Every Shift At BRC, every shift matters. As a Community Technician, you're a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure. What You'll Do Maintain a safe, orderly residential environment through active monitoring and rounds

Engage residents using trauma-informed and de-escalation techniques

Respond to conflicts, safety concerns, and crises professionally

Screen residents and visitors while maintaining dignity and security

Provide emergency support (First Aid/CPR, Narcan - training provided)

Complete documentation (logbooks, incident reports, progress notes)

Support fire safety procedures, inspections, and compliance

Assist with meals, escorts, inventory, and facility upkeep What You'll Gain Experience in trauma-informed care, harm reduction, and crisis intervention

BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)

Clear pathways to case management, senior roles, and leadership

Structured training, onboarding, and team support

Tuition assistance and professional development Who We're Looking For High School diploma or GED required

Strong communication skills and basic computer proficiency

Ability to remain calm under pressure and maintain professional boundaries

Willingness to obtain required certifications

Preferred:

Experience with homelessness, mental health, or substance use populations

Security Guard license, Food Handler Certificate, or similar certifications

Bilingual candidates encouraged to apply Schedule Full-time, 37.5 hours/week

Morning, evening, and overnight shifts available

Mandatory overtime required What We Offer Health and dental insurance starting Day One

3+ weeks vacation, 12 holidays, plus sick and personal time

403(b) retirement plan with employer match

Tuition assistance and paid training opportunities

Flexible Spending Accounts (healthcare, transit, childcare)

A mission-driven team committed to staff wellbeing