Job Overview We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for our healthcare facility. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a comprehensive understanding of medical office procedures. As a Medical Receptionist, you will be responsible for managing patient interactions, coordinating appointments, handling medical records, and supporting clinical staff to ensure smooth daily operations. Your role is vital in delivering exceptional patient service while maintaining strict adherence to confidentiality and healthcare regulations. Responsibilities Greet patients warmly and professionally, ensuring a positive first impression while managing check-in and check-out processes. Schedule appointments efficiently using electronic scheduling systems such as Epic, Meditech, or Athenahealth, accommodating patient needs and provider availability. Verify patient insurance coverage, process medical claims, and perform collections related to outstanding balances with accuracy and compliance with HIPAA regulations. Maintain and update electronic health records (EHR) systems, including eClinicalWorks and other EMR platforms, ensuring all documentation is complete and accurate. Assist with medical billing procedures, including coding using CPT codes, ICD-9/10 diagnosis codes, and Medicare requirements to facilitate timely reimbursements. Manage incoming phone calls with professional phone etiquette, providing information or directing inquiries appropriately while maintaining confidentiality. Review medical documentation for completeness and accuracy, supporting clinical staff in maintaining compliance with healthcare policies and procedures. Support administrative tasks such as data entry, typing reports, managing office supplies, and ensuring the overall organization of the front desk area. Skills Extensive knowledge of medical administrative support functions including appointment scheduling, billing, coding (ICD-10/ICD-9), and insurance processing. Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms. Strong understanding of HIPAA regulations and clinical confidentiality policies to safeguard patient information. Experience with medical billing and coding practices including CPT coding and ICD diagnosis coding for accurate documentation review. Excellent customer service skills combined with professional phone etiquette and effective communication abilities in bilingual settings preferred. Familiarity with health insurance processes, Medicare guidelines, care plan documentation, and health information management standards. Competent computer skills including Microsoft Office Suite (Word, Excel) along with 10-key typing proficiency for efficient data entry. Prior clinic or medical office experience demonstrating organizational skills in a fast-paced healthcare environment. Join our team to provide exceptional administrative support that enhances patient care experiences while ensuring operational excellence within our healthcare facility!

Pay:

$17.50 - $18.50 per hour

Benefits:

401(k)

Work Location:

In person