We are currently seeking a dedicated, detail-oriented medical receptionist to join our Oceanside office! This is a growing location, with a family oriented feel allowing for hands-on training and quick career growth. This is a full-time role. The schedule for this role is 9:00AM - 5:30 PM, Monday through Friday. At the core of the role, we are looking for a receptionist who can provide great customer service on a daily basis.

Responsibilities include:

Communicate the importance of physical and occupational therapy to our patients. Answer incoming calls promptly and in a customer service friendly manner. The office receives 500-600 calls on a daily basis handled by a team of care coordinators Encourage patients to keep their appointments, limiting cancellations. Schedule appointments for new and returning patients. Complete new patient registration. Collect applicable payments. Responsible for scanning, importing and handling faxes from doctor offices Coordinate with patients, therapists, and as required the insurance team, billing team and home care scheduling team Manage the physical therapists and occupational therapists schedules. Multiple shifts available

Benefits:

Compensation:

$19.00 - $23.00 per hour in addition to the benefits below: Paid Time Off (PTO) Paid holidays Health, vision and dental insurance Nationwide Pet Insurance Discount What you will need: Must live within 30 minutes commuting distance from the Deer Park office Excellent customer service skills and a compassion for helping people Proficient using an EMR and quick to learn different computer programs Experience with managing a multi line phone system Self-directed with organizing skills Can accurately handle patient scheduling/management Punctual and stable work schedule Medical reception experience is a plus Who We Are We're not just one of the largest privately owned physical therapy practices in New York state - we're a close-knit team built on trust and a true love for what we do. Founded and operated by a husband-and-wife team, our practice is deeply rooted in the belief that exceptional care starts with people - building a genuine connection with our patients and with our staff. From your first conversation, you'll feel the difference. From the hands-on mentorship program for new hires the second you walk in the door, to the personalized growth plans, based on what YOU are looking for in your career, this is a place where people matter, not just volume.

Job Type:

Full-time Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person