Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and exceptional customer service skills will help foster a positive environment while managing administrative tasks with precision. This position offers an exciting opportunity to contribute to high-quality patient care and support the daily operations of our busy dental office. Responsibilities Greet patients warmly, verify their appointment details, and check in efficiently using Open Dental, Adit and Virtual Assistant. Schedule appointments accurately, coordinate patient flow, and manage calendar updates with attention to detail. Collect and process payments, ensuring compliance with HIPAA regulations. Maintain and review patient records for accuracy, completeness, and confidentiality in accordance with clinical confidentiality policies. Manage phone communication with professionalism, providing clear information about services, appointment scheduling, and insurance inquiries. Assist with documentation review and administrative support tasks to ensure proper billing and recordkeeping. Support clinic operations by handling front desk duties such as answering inquiries, managing office management software Adit, Annie Virtual Assistant, Open Dental, Office email and maintaining organized records. Qualifications Proven experience as a Dental receptionist Strong knowledge of dental terminology Familiarity with dental insurers. Excellent computer skills including proficiency in Microsoft Office Suite and EMR Exceptional customer service skills combined with professional phone etiquette and effective communication abilities. Ability to handle multiple tasks simultaneously while maintaining attention to detail in documentation review and administrative support functions. Bilingual abilities are a plus to serve diverse patient populations effectively. Join us in delivering outstanding dental care by providing exceptional administrative support! We value energetic professionals who thrive in fast-paced environments and are committed to maintaining the highest standards of clinical confidentiality and patient service excellence.
Pay:
$19.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Employee discount Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training