Job Overview We are seeking a dynamic and compassionate Dental Treatment Coordinator/Receptionist to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing appointment scheduling, patient records, and insurance processes. Your expertise in medical billing, coding, and electronic health record (EHR) systems will be essential in coordinating care plans and maintaining clinical confidentiality. This position offers an exciting opportunity to blend administrative excellence with clinical support, contributing to exceptional patient care and practice success. Responsibilities Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression Schedule appointments accurately using dental practice management software and coordinate patient flow throughout the day Verify insurance coverage, process claims, and handle collections with proficiency in medical billing and coding including
CPT, ICD-9, ICD-10
codes Assist patients with understanding treatment plans, financial options, and insurance benefits while maintaining compliance with HIPAA and clinical confidentiality policies Review medical records for completeness and accuracy; update patient information diligently within EMR/EHR systems Support clinical staff by preparing documentation, managing medical records, and facilitating communication between patients and providers Skills Dental office experience and knowledge of Dentrix are a must Knowledge of health insurance procedures, Medicare guidelines, HIPAA regulations, CPT coding, ICD-9/10 coding Strong organizational skills with attention to detail for documentation review and care plan coordination Excellent phone etiquette coupled with effective communication skills for patient service and office interactions Ability to handle multiple tasks efficiently in a fast-paced clinical environment while maintaining professionalism Join us to be part of a dedicated team committed to delivering exceptional dental care through energetic service and meticulous attention to detail. Your expertise will help create a seamless experience for our patients while supporting the overall success of our practice.
Pay:
$26.00 - $33.00 per hour Expected hours: 16.0 - 32.0 per week
Benefits:
401(k) matching Disability insurance Employee discount Family leave Paid sick time Parental leave Retirement plan