Medical Receptionist

We are looking for a dependable Medical Receptionist to support a busy healthcare practice in Avon, IN. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a smooth front-desk experience while helping patients navigate appointments, records, and check-in processes. The person in this role will balance patient-facing service with administrative coordination to keep daily operations organized and efficient.

Schedule:

Monday:

8:30 am

• 5:30 pm

Tuesday:

7:30 am

• 5:00 pm

Wednesday:

12:00 pm

• 5:30 pm

Thursday:

8:00 am

• 5:30 pm

Friday:

7:30 am

• 4:00 pm

Responsibilities:

• Welcome patients professionally, manage front-desk interactions, and help maintain an efficient flow between the reception area and clinical staff.
• Review insurance information at check-in, copy or scan documentation, and confirm that patient records and required signatures are current and accurate.
• Prepare, organize, and route patient charts before visits, then file completed documentation appropriately after appointments.
• Schedule office visits, diagnostic testing, imaging, and follow-up care while providing clear instructions to patients as needed.
• Collect co-payments and outstanding guarantor balances, update appointment details, and assist patients with next-step scheduling before departure.
• Monitor daily schedules, print and distribute updated patient lists, and follow up on reschedule needs and missed appointments for provider review.
• Enter new patient demographic details into the system and revise existing records to reflect current information.
• Communicate patient delays or schedule changes to the clinical team promptly to support smooth coordination of care.
• Provide coverage for front office functions, assist with chart completion, and support additional office locations or team needs when required.