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Everyday Dental

Dental Front Office Weekends

Career Insights for Medical Secretary

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,171 / year median in Ohio

+8% projected growth

Explore Career

Job Description

Dental Front Office Weekends Everyday Dental Cincinnati, OH Job Details Part-time | Full-time $16
  • $22 an hour 8 hours ago Qualifications HIPAA Medical scheduling Attention to detail Cleaning Documentation review Full Job Description
  • Job Overview:
  • We are seeking a dedicated and customer-focused Front Desk Agent to join our Dental team.
The successful candidate will be responsible for providing exceptional patient service, managing medical records, and ensuring a smooth and efficient front office experience. This role is ideal for individuals with a background in medical reception or dental reception, who are proficient in medical billing and scheduling.
  • Responsibilities:
  • Greet patients and visitors in a professional and friendly manner, providing a positive and welcoming atmosphere for our medical facility.
  • Manage patient registration, including collecting demographic and insurance information.
  • Utilize our medical records system to update patient information, retrieve medical history, and prepare for appointments.
  • Coordinate with medical staff to schedule patient appointments and procedures.
  • Process patient payments and manage outstanding accounts, ensuring accurate and timely billing.
  • Review patient documentation to ensure accuracy and completeness.
  • Operate our phone systems, answering calls and directing them to the appropriate staff members.
  • Maintain a clean and organized front desk area, ensuring compliance with HIPAA regulations.
  • Provide exceptional patient service, addressing any concerns or questions patients may have.
  • Experience:
  • Previous experience as a medical receptionist or dental receptionist is essential for this role.
  • Experience with medical billing, scheduling, and records management is highly desirable.
  • Familiarity with Epic or similar electronic health record (EHR) systems is preferred.
  • Strong communication and customer service skills are necessary for this role.
  • Ability to work in a fast-paced environment and maintain a high level of accuracy and attention to detail is required.
  • Skills:
  • Dental receptionist experience
  • Medical collection
  • Patient service
  • Dental billing
  • Medical scheduling
  • Medical records
  • Documentation review
  • Dental receptionist experience
  • Phone systems.
Job Types:
Full-time, Part-time Pay:
$16.00
  • $22.
00 per hour Ability to
Commute:
Cincinnati, OH 45239 (Required)
Work Location:
In person