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Family Behavioral Health Services LLC

Front Desk Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,171 / year median in Ohio

+8% projected growth

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Job Description

Screen and route patient calls efficiently ensuring accurate registration, appointment scheduling and follow-up appointment scheduling into database. Routes call to appropriate personnel and/or take necessary messages Respond to patient's questions and needs by editing, canceling and re-scheduling appointments as necessary according to clinic protocols. Greets patients and visitors and verifies patient information, as well as updating demographic information. Ensure accuracy of data input with scheduling, registration, etc Maintains patients' medical charts and receives co-payments for the visit. Performs office functions such as composing and typing routine correspondence, maintaining file system. Knowledge, skills, abilities: High school diploma or equivalent with 1-2 years progressive work experience in a medical setting. Effective interpersonal and communication skills required. Excellent telephone etiquette required. Knowledge of medical terminology preferred. Medical office assistant experience preferred. High level of skill in entering data into computer while talking with patients. Must have excellent customer service skills, e.g. the ability to develop and maintain effective working relationships with staff and patients.
Job Types:
Full-time, Part-time Pay:
$16.00 - $20.00 per hour
Benefits:
Paid time off
Medical Specialty:
Psychiatry Education:
High school or equivalent (Required)
Experience:
Medical office: 1 year (Preferred) Shift availability: Day Shift (Required)
Work Location:
In person