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Optima Dermatology

Medical Receptionist

Career Insights for Medical Secretary

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,171 / year median in Ohio

+8% projected growth

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Job Description

Hours:
Monday-Friday 7am-4pm
Primary Responsibilities:
The following is an overview of the essential job functions and responsibilities, this may not be an all-encompassing list: Completing patient check-in and check-out procedures Answering incoming calls and providing appropriate follow-up Handling patient queries, concerns, and complaints Verifying and documenting patient information Welcome and greet patients entering/leaving the office
Position Requirements:
At least 1 year of prior relevant experience Excellent communication and customer service skills Friendly, upbeat attitude a MUST Ability to multitask in a fast-paced environment Experience in a medical office preferred EMA/EMR experience preferred