Medical Receptionist Urology Specialists of Ohio is seeking a friendly, dependable, and detail-oriented Medical Receptionist to join our team. The Medical Receptionist is often the first point of contact for our patients and plays an important role in creating a positive, professional patient experience. We are looking for someone who is comfortable working in a busy medical office, enjoys helping people, and can manage multiple responsibilities while maintaining accuracy and professionalism. Responsibilities Greet patients in a friendly and professional manner Check patients in and out for appointments Verify and update patient demographic, insurance, and contact information Schedule and reschedule patient appointments Answer incoming phone calls and direct calls appropriately Assist patients with questions and general requests Collect copayments, balances, and other patient payments Scan and upload documents into the electronic medical record Obtain and update insurance information and identification Prepare and maintain patient charts and documentation Communicate effectively with clinical staff, providers, and other departments Follow established office procedures and workflows Maintain patient confidentiality and comply with HIPAA requirements Assist with other front-office duties as needed Qualifications Previous medical office or healthcare experience preferred Excellent customer service and communication skills Strong attention to detail and organizational skills Ability to multitask and prioritize in a fast-paced environment Professional and compassionate manner when interacting with patients Comfortable using computers and learning electronic medical record systems Ability to work effectively as part of a team Reliable attendance and punctuality are essential Must be able to maintain confidentiality and handle sensitive patient information appropriately What We're Looking For The right candidate will be someone who: Enjoys working with and helping patients Is dependable and takes responsibility for their work Effectively de-escalate difficult patient interactions while maintaining a calm, professional, and compassionate demeanor Pays attention to details and follows through on tasks Is willing to learn and adapt to new systems and processes Can remain calm and professional in a busy environment Works well independently while also being a team player Takes pride in providing excellent service to our patientsAbout Urology Specialists of Ohio Urology Specialists of Ohio is a physician-owned urology practice serving patients throughout the Springfield, Beavercreek, and Urbana areas. Our team is committed to providing high-quality, compassionate urologic care while maintaining a professional and welcoming environment for our patients. If you are looking for an opportunity to become part of a team where your work directly impacts the patient experience, we would love to hear from you.

Job Type:

Full-time Schedule:

Monday-Friday Location:

Springfield, Ohio Pay:

$19.00 - $21.00 per hour Expected hours: 38.0 per week

Benefits:

Bereavement leave Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person