Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this pivotal role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing all front desk operations. Your energetic approach and attention to detail will help streamline patient flow, coordinate appointments, and support the clinical team with administrative excellence. This position offers an exciting opportunity to be part of a dedicated healthcare team committed to delivering exceptional patient care and maintaining efficient office operations. Responsibilities Greet patients warmly, verify their appointment details, and check in/out efficiently using Electronic Health Record (EHR) systems such as eaglesoft. Schedule appointments accurately, manage patient flow, and coordinate with clinical staff to optimize daily operations. Handle all incoming phone calls with professionalism and courtesy, providing information about services, appointment scheduling, and insurance inquiries. Collect and process payments, perform medical collections when necessary, and manage billing tasks aligned with health insurance policies including Medicare and HIPAA compliance. Maintain accurate medical records by reviewing documentation for completeness and ensuring confidentiality in accordance with clinical confidentiality policies. Assist with medical coding procedures including CPT codes, ICD-9/10 codes, ICD coding, and ensure proper documentation review for billing accuracy. Support administrative tasks such as filing, data entry using Microsoft Office tools, managing electronic health records (EHR), and maintaining organized patient files. Requirements Proven experience as a Dental Receptionist or in a similar dental office support role within a dental or healthcare setting. Familiarity with medical billing processes including medical coding (CPT, ICD-9/10), insurance claims processing, and Medicare regulations. Excellent customer service skills with the ability to communicate effectively via phone etiquette and in person. Proficiency in computer skills including typing (10 key typing), Microsoft Office applications, and electronic health records management. Ability to handle sensitive information with discretion while adhering to HIPAA guidelines and clinical confidentiality policies. Bilingual abilities are a plus to serve diverse patient populations effectively. Strong organizational skills with clerical experience such as filing, documentation review, and office management tasks. Prior clinic or dental office experience is highly preferred; familiarity with health insurance knowledge and medical terminology is advantageous. Join our team to make a meaningful difference in patients' lives while advancing your career in a fast-paced, supportive environment!

Pay:

$15.00 - $20.00 per hour

Benefits:

401(k)

Work Location:

In person