General Summary:

Perform various clerical duties to support the operation of the office.

Principal Duties & Responsibilities:

Example of Essential Duties:

Greeting patients

• courteously and professionally. Verifying / update insurance information. Collecting co
• pays. Verifying and releasing of patient orders. Answering phones
• courteously and professionally.

Scheduling appointments, lab tests, etc. Answering general patient questions. Taking messages accurately and relaying to appropriate personnel. Forwards charge tickets to data entry. Other Essential Duties May Include (but are not limited to): Sorting, filing and scanning patient charts. Assorted file room duties. Assist daytime medical receptionist when necessary. Other duties as assigned.

Knowledge, Skills & Abilities:

Required:

Excellent communication, phone, and organizational skills required. Excellent organizational skills required. Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. Demonstrates adaptability to expanded roles. Adheres to all clinic policies and procedures.

Education:

HS diploma or GED.

Preferred:

Previous clerical experience in a Drs. Office and previous experience in billing preferred.