Medical Receptionist - Orthopedics Southwoods Health - Youngstown, OH Southwoods Health is seeking a patient-focused Medical Receptionist for our Orthopedic office in Youngstown. This role is the face of our practice, ensuring every patient receives a professional, proactive, and welcoming experience.
Key Responsibilities:
Patient Access:
Manage registration, check-in, and check-out processes.
Financials:
Collect co-pays and perform insurance verification.
Scheduling:
Coordinate follow-up appointments and provide post-visit instructions.
Communication:
Perform telephone triage and facilitate provider instructions.
Collaboration:
Work closely with clinical staff to ensure a seamless patient flow.
Qualifications:
Experience:
Medical receptionist experience preferred.
Skills:
Proficiency in Microsoft Office and medical terminology.
Traits:
Exceptional customer service, high attention to detail, and a professional demeanor.
Aptitude :
Strong problem-solving skills and a cooperative, team-oriented attitude.