Overview Join our dynamic healthcare team as a Medical Receptionist and become the welcoming face of our medical practice! This energetic role is vital in ensuring smooth daily operations, providing exceptional patient service, and supporting clinical staff with administrative tasks. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you. You will be instrumental in managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records—all while delivering a positive experience to every patient who walks through our doors. Duties Greet patients warmly and professionally, ensuring a friendly and efficient check-in process Schedule appointments using electronic health record (EHR) Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and claims processing Collect payments and perform medical collections to support the clinic's revenue cycle management Manage multi-line phone systems with excellent phone etiquette to answer inquiries and direct calls appropriately Maintain organized medical records, ensuring compliance with HIPAA regulations and confidentiality standards Review documentation for accuracy, including CPT (Current Procedural Terminology) codes, ICD-9/10 (International Classification of Diseases), and ICD coding for billing purposes Assist with intake procedures, including patient registration, data entry, and updating health information in EMR (Electronic Medical Records) Handle office management tasks such as filing, faxing, copying, and managing office supplies to keep the front desk running smoothly Skills Strong knowledge of medical terminology Proficiency with EMR systems Experience with insurance verification processes including Medicare and private insurers Excellent computer skills including Microsoft Office suite (Word, Excel) and familiarity with health information management software Exceptional customer service skills with the ability to handle sensitive situations professionally and compassionately Bilingual abilities are highly desirable to serve diverse patient populations effectively Previous clinic or dental office experience is preferred to understand workflow and patient care processes Strong organizational skills with attention to detail for accurate record keeping and documentation review Ability to manage multiple priorities efficiently in a busy healthcare environment Knowledge of HIPAA regulations to ensure patient privacy and data security at all times Join us in making a difference by providing top-tier administrative support in a vibrant healthcare setting. Your dedication will help streamline operations while delivering compassionate care—making each patient's experience positive from start to finish!

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Shift availability: Day Shift (Required) Ability to

Commute:

Duncan, OK (Required) Ability to

Relocate:

Duncan, OK:

Relocate before starting work (Preferred) Willingness to travel: 25% (Required)

Work Location:

In person