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Resolve Physical Therapy

Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$47,538 / year median in Oregon

+9% projected growth

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Job Description

Part-Time Medical Receptionist / Front Desk Resolve Physical Therapy
  • Westside Bend, OR Our front desk isn't just the first point of contact—it's the heartbeat of our clinic.
Resolve PT is searching for a reliable, warm, and highly organized Front Desk Coordinator to support our team of five physical therapists and help create a smooth, positive experience for every patient who walks through our doors. If you enjoy being the go-to person, keeping a busy office running seamlessly, and making meaningful connections with patients, this role is truly the center of our clinic.
Schedule:
Monday
  • Thursday:
    1:45pm
  • 5:30pm
  • With every other Friday 7:45am
  • 12:00pm What You'll Do Welcome every patient with genuine customer service and professionalism Manage scheduling for new and returning patients (in person, by phone, email, and text) Answer phones, return messages, and coordinate patient flow for a 5-provider team Keep our front office organized—scanning, faxing, filing, mail, and general admin tasks Collect payments at time of service Be comfortable discussing insurance benefits and helping patients understand what their coverage means Assist with light marketing tasks such as social media posting, Canva designs, or simple content updates (experience is a plus!
) Support our therapists and office manager with day-to-day operational needs What We're Looking For Prior medical receptionist or medical office experience (required) Excellent communication and interpersonal skills—you're friendly, patient, and confident Strong multitasking skills with high attention to detail Comfortable working independently once trained Tech-savvy and confident using Apple products and
Google Workspace Bonus:
Experience with Canva, Instagram, or basic marketing tasks for a business Why Resolve PT? A supportive, upbeat environment where your role truly matters A small, tight-knit team that values communication, consistency, and patient care A front desk position where you are appreciated and relied upon—not just another admin job Predictable hours and work/life balance
Work Environment:
Fully onsite. Primarily desk-based with regular patient interaction. Remote work is not available.
Job Type:
Part-time Expected Hours:
15-20 per week
Pay:
$20.00
  • $22.
00 per hour Ready to Apply? Send us your resume and a short note telling us about yourself and why you'd be a great fit for this position.
Job Type:
Part-time Pay:
$20.00
  • $22.
00 per hour
Education:
High school or equivalent (Preferred)
Experience:
Medical receptionist: 1 year (Preferred)
Work Location:
In person