Dental Front Office Team Member

Front Office Team Member / Patient Care Coordinator Warm, Relationship-Centered Private Dental Practice We are looking for a warm, dependable people-person to join our established private dental practice and help create an exceptional experience for our patients. We need someone whose smile you can feel on the phone and where people feel greeted by someone genuinely happy to see them. Our vision is to provide care that feels warm, trustworthy, and polished — where patients feel genuinely cared for and their visits run smoothly from start to finish. We believe people matter more than tasks, attitude matters every day, and great teams are built by individuals who support one another and continually strive to improve. If you love connecting with people, enjoy learning new things, and want to be part of a positive, team-oriented environment, we would love to meet you! Whether you already have front office experience, come from a medical or dental background, or are a dental assistant looking to transition to the front office, we are open to training the right person. What Makes Our Office Different Established, privately-owned practice with deep roots in the community Supportive, family-like atmosphere with many long-term team members Full health insurance benefits Flexible scheduling Team-oriented culture where people help each other A positive, non-corporate environment where relationships matter A workplace where we genuinely enjoy working together every day We are looking for someone who: Brings warmth, professionalism, and a positive attitude Enjoys helping people feel comfortable and cared for Can communicate kindly and confidently with patients Is resilient and able to move past difficult conversations gracefully Values teamwork over "that's not my job" Is eager to learn and grow Helps create a fun, encouraging office atmosphere Responsibilities Coordinate patient scheduling and appointments Welcome and assist patients in person and over the phone Present treatment plans and collect payments Review insurance estimates and EOBs Enter payments and maintain accurate records Assist with insurance verification and billing tasks Maintain HIPAA compliance and patient confidentiality Help ensure a smooth, polished patient experience throughout the office Qualifications Excellent communication and customer service skills Strong organizational and multitasking abilities Comfortable learning dental terminology and office systems Dental or medical office experience preferred, but not required A team player with a growth mindset and able to received gracefully regular feedback This position is approximately 4 days per week (around 35 hours), with some scheduling flexibility. If you believe you would be a great long-term fit for our team, please send your resume and a brief cover letter explaining why this position interests you. We look forward to meeting you!

Pay:

$21.00 - $29.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person