JOB SUMMARY/PURPOSE
Responsible for staffing and scheduling of nursing/ancillary staff, time/attendance, agency/registry utilization and clerical support for Trauma Services, Infection Prevention, House Supervisors and others as assigned.
DEPARTMENT DESCRIPTION
The Nursing Administration teams at Samaritan Health Services are committed to providing leadership and operational support for our hospitals.
EXPERIENCE/EDUCATION/QUALIFICATIONS
High school diploma or equivalent required. Two (2) years experience in a patient care unit or other professional department required. Experience or training in receptionist skills and clerical functions (including filing) required. Experience or training with office equipment required. Experience or training in computer applications required. Associate's degree preferred.
KNOWLEDGE/SKILLS/ABILITIES
Time Management:
Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
Communication:
Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
Customer Service:
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Computer Literacy:
Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.
PHYSICAL DEMANDS
Rarely (1
- 10% of the time) Occasionally (11
- 33% of the time) Frequently (34
- 66% of the time) Continually (67
- 100% of the time) LIFT (Floor to
Waist:
0
- 36") 20
- 40 Lbs LIFT (Knee to chest: 24
- 54") 20
- 40 Lbs LIFT (Waist to
Eye:
up to 54") 20
Overhead:
54" and above) 0
BEND FORWARD
at waist CRAWL (hands & knees) REACH
- Upward WALK
- INCLINE CLIMB
- STAIRS LIFT (Floor to
Waist:
0
- 36") 0
- 20 Lbs CARRY 1-handed, 0
- 20 pounds CARRY 2-handed, 0
- 20 pounds KNEEL (on knees) GRASP Hand/Fist PUSH (20-40 pounds force) PULL (20-40 pounds force)
STAND WALK
SURFACE ROTATE TRUNK
Standing REACH
SIT ROTATE TRUNK
Sitting
MANUAL DEXTERITY
Hands/wrists FINGER DEXTERITY