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Samaritan Health Services
Unit Clerk
Career Insights for Medical Secretary
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Based on Oregon data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$47,538 / year median in Oregon
+9% projected growth
Job Description
JOB SUMMARY/PURPOSE
Serves as a receptionist and ambassador for the department by greeting patients, visitors and family members. Provides information and direction to customers in accordance with their needs. Performs various support activities for the department.DEPARTMENT DESCRIPTION
The Medical Surgical unit specializes in the care of acutely ill adults and of those who require surgery both emergent and elective. Medical Surgical patients are given the highest standards of professional care by registered nurses and nurse assistants. Specialty certification in Medical Surgical Nursing is strongly encouraged and supported.EXPERIENCE/EDUCATION/QUALIFICATIONS
High School Diploma or equivalent required. Experience or training in computer applications required.KNOWLEDGE/SKILLS/ABILITIES
Time Management:
Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.Communication:
Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.Customer Service:
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.PHYSICAL DEMANDS
Rarely (1- 10% of the time) Occasionally (11
- 33% of the time) Frequently (34
- 66% of the time) Continually (67
- 100% of the time) CLIMB
- STAIRS CLIMB
- LADDER LIFT (Floor to
Waist:
0- 36") 20
- 40 Lbs LIFT (Knee to chest: 24
- 54") 0
- 20 Lbs LIFT (Waist to
Eye:
up to 54") 0- 20 Lbs LIFT (
Overhead:
54" and above) 0- 20 Lbs CARRY 1-handed, 0
- 20 pounds CARRY 2-handed, 0
- 20 pounds KNEEL (on knees) LIFT (Floor to
Waist:
0- 36") 0
- 20 Lbs SQUAT Static (hold >30 sec)
BEND FORWARD
at waist SQUAT RepetitiveROTATE TRUNK
SittingROTATE TRUNK
Standing REACH- Upward PUSH (0-20 pounds force) PULL (0-20 pounds force) WALK
- LEVEL
SURFACE SIT STAND REACH
- Forward