Medical Receptionist / Scheduler Bedford Regional Urology Full-Time | Monday-Friday Bedford Regional Urology is seeking a dependable, organized, and patient-focused Medical Receptionist / Scheduler to join our team. We are looking for someone who communicates well, can manage multiple responsibilities in a busy medical office, and provides excellent service to our patients. Responsibilities Answer and manage incoming telephone calls in a professional and courteous manner Schedule, reschedule, and confirm patient appointments Schedule procedures and coordinate appointments as directed by providers Check patients in and out of the office Verify and update patient demographics and insurance information Obtain insurance authorizations and referrals when required Collect copays and patient balances Enter and maintain accurate information in the electronic medical record (EMR) Scan and upload medical records and other documentation into patient charts Process incoming referrals and assist with scheduling new patients Communicate with hospitals, surgical facilities, physician offices, insurance companies, and other healthcare organizations Send and receive medical records and required documentation Route telephone messages and electronic tasks to the appropriate clinical staff or provider Assist patients with scheduling questions, referrals, testing, and general office concerns Maintain patient confidentiality and follow HIPAA requirements at all times Work closely with providers, clinical staff, and other front-office team members Perform additional administrative duties as needed Qualifications Previous medical office, receptionist, or scheduling experience preferred Experience with an electronic medical record (EMR) system preferred Knowledge of medical terminology and health insurance is a plus Strong computer and data-entry skills Excellent telephone and customer-service skills Strong organizational skills and attention to detail Ability to multitask and prioritize responsibilities in a busy medical office Dependable, professional, and able to work effectively as part of a team Must maintain confidentiality and demonstrate professionalism when working with patients and their medical information Schedule Monday through Friday Daylight hours No weekends Benefits Bedford Regional Urology offers a competitive benefits package for eligible full-time employees, including: Medical insurance Dental insurance Vision insurance Paid time off (PTO) Paid holidays 401(k) with employer match Uniform reimbursement Biweekly pay Competitive wages About Bedford Regional Urology Bedford Regional Urology is a busy urology practice committed to providing quality, compassionate care to our patients. Our staff works closely as a team to provide efficient and professional care in both the clinical and administrative areas of the practice. We are looking for a reliable, motivated, and organized individual who enjoys working with patients and wants to become a valued member of our team.

Job Type:

Full-time Experience:

Medical office/receptionist/scheduling experience preferred

Work Location:

In person Bedford Regional Urology is an equal opportunity employer.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Opportunities for advancement Paid time off Uniform allowance Vision insurance

Work Location:

In person