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TW
The Well Woman Co
Part-Time Medical Front Desk Associate
Career Insights for Medical Secretary
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Based on Pennsylvania data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,784 / year median in Pennsylvania
+3% projected growth
Job Description
Front Desk Associate/Patient Care Representative Job Summary The Well Woman Co is seeking a dynamic, patient-focused Part-Time Front Desk Associate to join our new OBGYN practice. This position has opportunity for future Full-Time employment. In this role, you will serve as the welcoming first point of contact for our patients and ensure the smooth, efficient operation of our front office. The ideal candidate is organized, compassionate, and experienced, with exceptional communication skills and a passion for providing outstanding patient service. Key Responsibilities Greet patients warmly upon arrival, manage patient check-in/check-out, and collect co-pays and balances. Answer multi-line phones, triage calls, schedule patient appointments, and handle administrative inquiries. Verify patient insurance coverage, obtain necessary prior authorizations, and manage patient registration and documentation. Maintain a clean, organized, and welcoming waiting room and reception area. Manage administrative office tasks, including scanning, filing, messaging providers, and handling incoming/outgoing mail or faxes.