Job Overview We are seeking a dynamic and organized Dental Office Front Desk professional to join our vibrant dental team. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks with precision and professionalism. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations from patient check-in to appointment scheduling and billing. Eventually to include submitting insurance claims, researching coverage, entering insurance payments. If you thrive in a fast-paced setting and possess a passion for healthcare support, this opportunity is perfect for you! Responsibilities Greet patients warmly and assist with check-in procedures, ensuring a positive experience from the moment they arrive Manage patient scheduling using Open Dental, coordinating appointments efficiently Verify insurance coverage and process dental claims accurately, including knowledge of health insurance policies Collect payments, perform collections when necessary, and handle billing tasks with attention to detail Maintain accurate and confidential records in accordance with clinical confidentiality policies and health information management standards Review documentation for completeness and accuracy, including CDT coding Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and providing excellent patient service Skills Proven experience in dental office administration with strong clerical skills and office experience Familiarity with electronic health records management is preferred Knowledge of dental terminology, clinical confidentiality policies, and health information management practices Excellent customer service skills coupled with effective phone communication and appointment scheduling abilities Strong computer skills for documentation review and administrative support Join us to make a meaningful difference in patients' lives by providing top-tier front desk support in a friendly, energetic environment. We value your expertise and professionalism. Your dedication will help foster a welcoming atmosphere where patients feel cared for from their first contact through their entire visit!

Pay:

$15.00 - $22.00 per hour Expected hours: No less than 38.0 per week

Work Location:

In person