Looking for an orthodontic practice where you'll be appreciated, supported, and valued for what you bring to the team? Sherman Orthodontics is seeking an experienced Front Desk Coordinator to join our well-established, modern private practice in Pittsburgh. You'll be the first voice patients hear and the first face they see, playing a key role in keeping our front office running smoothly. We're looking for someone warm, organized, confident, and dependable who takes pride in making every patient and family feel welcome, informed, and cared for. Our office is unlike most orthodontic practices. We're a fully digital, technology-driven practice where the majority of our patients are treated with Invisalign. If you enjoy working with people, staying organized in a modern environment, and being part of a supportive, high-performing team, we'd love to meet you. This is more than another front desk position. It's an opportunity to build a long-term career in a respected private practice where your skills, professionalism, and contributions are valued. You'll receive structured onboarding and dedicated training in our systems and workflows so you have the support you need to thrive. Why Join Sherman Orthodontics? Predictable, Structured Schedule (averaging approx. 34-40 hours/week):

• Monday:

  9:00 AM
• 5:00 PM

• Tuesday:

  9:00 AM
• 6:00 PM

• Wednesday:

  8:00 AM
• 5:00 PM

• Thursday:

  8:00 AM
• 4:00 PM

• Occasional Fridays:

  10:00 AM
• 2:00 PM No weekends and no late evenings Competitive compensation: $22
• 30/hour Full benefits package: Health, dental, and vision insurance 401(k) with employer match Generous paid time off Continuing education and professional development support Modern, chartless, fully digital practice Established, doctor-owned practice with an outstanding reputation in the community Collaborative team structure with clear workflow boundaries so administrative tasks never get in the way of patient care Responsibilities Greet patients and families warmly and set an exceptional tone for every visit Answer phone calls, emails, and patient messages promptly and professionally Manage daily scheduling, confirmation workflows, and appointment efficiency Coordinate new patient consultations in close partnership with our Treatment Coordinator Verify dental and orthodontic insurance benefits and eligibility ahead of appointments Submit insurance claims, track claims status, and manage patient billing accounts Process payments, post adjustments, and present financial statements clearly Coordinate communication and records with referring dental offices Maintain a polished, organized, and welcoming reception environment

Qualifications Required:

At least 1 year of front office experience in a dental or orthodontic practice Practical understanding of dental insurance verification, claims submission, and patient billing Outstanding verbal and written communication skills with a natural hospitality mindset Strong attention to detail, reliability, and steady organization in a fast-paced environment High level of comfort navigating modern practice software and digital workflows

Preferred:

Hands-on orthodontic administrative experience Familiarity with TOPS practice management software (or similar orthodontic software; we will train the right person) Working knowledge of orthodontic insurance codes and ledger structures We're Looking for

Someone Who:

Genuinely enjoys interacting with people and putting families at ease Stays calm, upbeat, and solutions-focused on busy clinic days Takes initiative, follows through on details, and takes ownership of their desk Thrives in a collaborative, team-first environment Is looking for a stable, long-term professional home rather than just another job Currently Employed? We Understand. Many of the best orthodontic and dental professionals aren't actively browsing job boards; they're simply waiting for the right practice and team to open up. If that's you, please rest assured that all inquiries, applications, and interviews are held in strict, complete confidentiality. To apply, please submit your resume through Indeed. We look forward to meeting you!

Pay:

$22.00

• $30.

00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have experience with TOPS practice management software? Do you have experience with dental insurance verification and claims?

Experience:

Dental receptionist: 1 year (Required) Ability to

Commute:

Pittsburgh, PA 15217 (Required)

Work Location:

In person